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Warehouse Manager at Jumia Nigeria

Warehouse Manager
Location: Lagos
Job Type: Full Time
Department: Operations

Main Responsibilities

·         You will be responsible for the performance of warehouse operations serving both internal and external customer groups.
·         Drive efficiencies through continuous improvement across all areas, including inventory control and accuracy.
·         Ensure timely fulfillment of orders to final destination, including appropriate compliance with all relevant regulations.
In particular, you will:

·         Manage the warehouse operations for Bulky goods
·         Setup and continuously improve warehouse operations processes
·         Manage several teams, including Inbound, Inventory, Outbound, Aftersales and create, monitor, and improve their KPIs
·         Maintain quantitative frameworks, including:
·         Dashboards to monitor performance and identify bottleneck areas of operational processes
·         Order monitoring of end-to-end warehouse processes and improvement of operational efficiency
·         Queue monitoring to identify anomalies and improve customer satisfaction
·         Maintain daily routines, including:
·         Ensuring the timely scan at all the legs and updating in systems for movement as transferable unit.
·         Oversee reporting on Incidents/Change/Problem tickets and SLA status
·         Develop, implement, monitor, track and improve key performance metrics across the functional departments within the warehouse.
·         Drive best practices for inventory management, reporting, and handling.
·         Responsible to ensure appropriate control mechanisms are in place and achieve exceptional levels of inventory accuracy, material availability, and service goals.
·         Develop and manage staff to continuously improve skills and team performance.
Requirements and Qualifications
·         Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field is preferred
·         7+ years of experience in logistics, distribution, operations management, or supply chain; hands-on experience in supervision or management of a warehouse facility in an e-Commerce distribution, repacking or production environment
·         Strong knowledge of warehousing Key Performance Indicators (KPIs)
·         Proven experience in material handling and critical thinking to detect on-time any unsafe maneuvers i.e. large items, heavy materials and fragile material, etc.
·         Strong leadership and interpersonal communication skills, with the ability to manage and develop a team.
·         Work experience must also include 2+ years leading operational teams or acting in a managerial position.
·         Proven ability to implement process improvement initiatives
We Offer

·         A unique experience in an entrepreneurial, yet structured environment
·         The opportunity to become part of a highly professional and dynamic team working around the world
·         An unparalleled personal and professional growth given the challenges that we propose you to take
How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline Date
Not stated 

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