Warehouse Manager at Jumia Nigeria

Warehouse Manager

Location: Lagos
Job Type: Full Time
Department: Operations

Main Responsibilities

·         You will be responsible for the performance of warehouse operations serving both internal and external customer groups.

·         Drive efficiencies through continuous improvement across all areas, including inventory control and accuracy.

·         Ensure timely fulfillment of orders to final destination, including appropriate compliance with all relevant regulations.

In particular, you will:

·         Manage the warehouse operations for Bulky goods

·         Setup and continuously improve warehouse operations processes

·         Manage several teams, including Inbound, Inventory, Outbound, Aftersales and create, monitor, and improve their KPIs

·         Maintain quantitative frameworks, including:

·         Dashboards to monitor performance and identify bottleneck areas of operational processes

·         Order monitoring of end-to-end warehouse processes and improvement of operational efficiency

·         Queue monitoring to identify anomalies and improve customer satisfaction

·         Maintain daily routines, including:

·         Ensuring the timely scan at all the legs and updating in systems for movement as transferable unit.

·         Oversee reporting on Incidents/Change/Problem tickets and SLA status

·         Develop, implement, monitor, track and improve key performance metrics across the functional departments within the warehouse.

·         Drive best practices for inventory management, reporting, and handling.

·         Responsible to ensure appropriate control mechanisms are in place and achieve exceptional levels of inventory accuracy, material availability, and service goals.

·         Develop and manage staff to continuously improve skills and team performance.

Requirements and Qualifications

·         Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field is preferred

·         7+ years of experience in logistics, distribution, operations management, or supply chain; hands-on experience in supervision or management of a warehouse facility in an e-Commerce distribution, repacking or production environment

·         Strong knowledge of warehousing Key Performance Indicators (KPIs)

·         Proven experience in material handling and critical thinking to detect on-time any unsafe maneuvers i.e. large items, heavy materials and fragile material, etc.

·         Strong leadership and interpersonal communication skills, with the ability to manage and develop a team.

·         Work experience must also include 2+ years leading operational teams or acting in a managerial position.

·         Proven ability to implement process improvement initiatives

We Offer

·         A unique experience in an entrepreneurial, yet structured environment

·         The opportunity to become part of a highly professional and dynamic team working around the world

·         An unparalleled personal and professional growth given the challenges that we propose you to take

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline Date
Not stated